Who are our clients
- Private Members’ Clubs
- Hotels And Resorts
- Luxury Residential Communities
Private members clubs
Intro
From 1Oak to Zero Bond, NYC nightlife and hospitality vanguard Scott Sartiano diversifies his portfolio and steps into the private members club space. Zero Bond is an exclusive social club for creative elites, set in a refurbished NoHo factory that, like its membership base, is the definition of cool.
Challenge
A new business venture required new technology. Zero Bond needed a robust CRM and membership management system that could service all aspects (membership, dining, programming) of its multi-amenity property.
Solution
We integrated with their Toast POS system to sync member transactions preferences to their CRM and powered their member app with billing, events & ticketing, and dining reservations.
Boutique Hotels
Intro
Part of the sbe group, Mondrian hotels are known to occupy cultural hotspots around the globe. To grow with the local market, they opened a private beach club, Baia, at their Miami outpost, inviting members to relax, recharge, and unwind.
Challenge
Baia Beach Club needed a CRM and membership management platform that prioritized both function and form. It was just as important to streamline hotel and club operations as it was to provide an engaging digital platform for their members. To effectively promote their amenities, they required booking technology to service their watersport activities, cabana rentals, and salon and spa appointments.
Solution
We integrated the hotel’s PMS and built Baia Beach Club a modern, attractive members platform that provides an on-brand experience for their cosmopolitan clientele. Now equipped with a built-in booking engine, members are one click away from planning an exciting day at the beach.
Luxury Residential
Intro
Developed by The PARC Group, Nocatee is a sprawling planned community in St. Johns County, Florida that’s equivalent to the land size of Manhattan.
Challenge
Nocatee required a highly customized CRM and membership management platform that was dynamic enough to service the scale of its 13,323 acre property and offerings: 22 neighborhoods, two waterparks, fitness centers, F&B, and large-scale community events. To match the functionality of their CRM goals, they needed a complete overhaul of their mobile app.
Solution
We worked with The PARC Group to build Nocatee a souped-up CRM with a multitude of integrations and customized experiences — all mobile. With their new app, residents can seamlessly experience all their community has to offer.